In this Bitrix24 review, I'm going to cover the advantages of this cloud-based collaboration and communication platform. In addition to the advantages mentioned above, you'll also learn about its REST API and free unlimited plan. You'll also learn why Bitrix24 is an excellent choice for any company. Let's start with its free plan. It's an excellent option if you don't need a lot of features.

Bitrix24 is a cloud-based communication and collaboration platform

Disorganization and lack of communication can have disastrous effects on productivity. Collaboration tools have been developed to help organizations work together in the most efficient manner. However, few offer as many features as Bitrix24. The platform facilitates internal communication by letting users see a detailed summary of all changes. Whether you're planning a team meeting or simply want to share important updates, Bitrix24 has what you need to make your team productive.

This cloud-based communications and collaboration platform can replace a number of different tools, including email, chat, and instant messaging. Its features include an employee directory, task and time reporting, absence chart, daily planner, calendars, and meeting manager. Additionally, it provides a flexible permission system, visual business process construction, and CRM integration. Bitrix24 can also be used for project management software, customer service, and online collaboration.

It integrates with a private branch exchange (PBX)

A PBX (private branch exchange) is a telephone system that allows you to answer multiple calls at once, distribute them to operators, and use a multi-channel line to make calls. It has proven to be a highly effective way to communicate with multiple customers and employees. There are two main types of PBXs, analog and digital. Analog telephone exchanges use a wired telephone line to carry calls, while digital telephone exchanges use protocols over the Internet.

CRM: CRM solutions can help your business manage calls and records. CRM systems can store data about each customer, as well as information about interactions between customers and agents. CRM software also has features such as call queuing, call recording, call routing, and forwarding, and offers tools for social search and collaboration. Bitrix24 offers the ability to create leads from missed calls and provides a free CRM.

It has a REST API

If you want to develop an application for the Bitrix24 Cloud Service, you can do so through the Bitrix24 REST API. The REST API uses the Bitrix24 Marketplace to store application data, including the OAuth 2.0 key. It also uses UTF-8 encoding. The Bitrix24 REST API has a limit of two requests per second. Once the user reaches 100 requests, the system stops responding.

You can customize the interface of the software with REST API calls. Bitrix24 has different training courses to accommodate all users, from administrators to beginners. There are various courses that cover the features of the software and its primary usage. You can choose between Self-hosted, Virtual Appliance, or Self-hosted for Advanced Users. You can also view various documentation and REST API notes on the Bitrix24 website.

It offers a free plan with unlimited users

The Bitrix24 app has a number of useful features that make internal communication easy. The most important communication component is the activity stream, which provides a high-level summary of changes made to tasks. Assign different roles to employees and manage access rights to the content. You can assign permissions to specific employees and departments, as well as set up teams and delegate certain tasks. In the free plan, you can invite unlimited users to use the application, which means that your team can have access to the entire system.

The Bitrix24 CRM allows unlimited users, which is perfect for small businesses and medium-sized businesses. Users can access client files jointly, upload product catalogs, and get detailed customer information. You can also create a team with different departments and share information. This is an excellent collaboration tool, which helps your team to do their job more effectively. Unlike other CRM solutions, Bitrix24 CRM is free.s